A Chaska family in SHAKOPEE, Minn. states they dropped off two dogs last month at a pet care facility, but they found only one when they returned to pick them up. Doggie Doo’s Spa and Retreat in Shakopee states the dog has jumped a fence while in their consideration.
From Chaska to Shakopee, the neon ‘Lost Dog’ symptoms are difficult to miss.
“It’s been pretty hard; I’ve been out pretty much every day looking for him,” Cory Geis stated.
Ahead of a family vacation on February 18. Geis brought his two dogs, Bella and George Shakopee, to Doggie Doo’s Spa and Retreat for a 2-hour assessment.
“I would figure during an assessment to make sure your dogs are okay with going to the facility that they would watch them the whole time,” Geis stated.
But when he returned two hours later, Geis said George was gone, and staff had no idea he was missing.
“My heart sank. I couldn’t believe this was happening,” he added.
George is not microchipped. Geis states he was wearing a red harness with tags.
As per the CCTV footage, George jumped a 6-foot fence shortly after he was dropped off. A home has captured a video of him walking nearby around that time.
“I feel the negligence on their behalf in my case has been pretty bad,” he stated.
Doggie Doo’s Spa and Retreat posted on Facebook after three days: “We assume full responsibility and express our deepest apologies to the family and are committed to supporting them in finding George.”
They added it was a mistake within staff training protocols, and they weren’t familiar that George was a jumper.
“We’ve had him at multiple dog parks, never once had him trying to jump the fence, never showed any signs of wanting to jump a fence,” Geis stated.
The business stated it has never occurred before, and they are thoroughly examining it to prevent it from happening again.
“They are more than just pets; they become part of your family,” Geis stated.
Geis states he’s got support from the community, who helped search for George and collected a reward for his return.
Doggie Doo’s Spa and Retreat stated cameras display the dogs were only left alone until other dogs were out to meet George.